How can I check the status of my package?

You should receive a confirmation email from our Customer Service team along with a tracking number once your order has been processed. Please refer to your tracking number for status updates.Expert Customer Service Available Monday - Thursday, Contact Us for Assistance or Questions.
What is your policy on returns and exchanges?

Gain Valuable Exchange Opportunities with Intact & Original Packaged Products. Customer is in charge of paying return shipping and we will issue a gift card. We do not process refunds, exchanges only. Please see Returns & Exchanges for more information. Please note product must be intact and in its original packaging.

I received broken item(s) in my order. What do I do?

Seamless Resolution Process: Submit Images, Name, and Order Number for Prompt Response. We will get back to you asap!
How can I apply a discount code to my order?

Maximize your savings by adding gift cards or promo codes at checkout! At checkout click View Order Summary. Add Gift Card Or Code in field shown.
Can I cancel my order after I’ve placed it?

Unfortunately once your order is placed we are unable to cancel or modify the order. 
Do you offer wholesale pricing?

We do offer wholesale but, vendor must contact us at our WHOLESALE EMAIL.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@yourstore.com

Other inquiries? Let's chat.

Please email us at shop@yourstore.com